Shopzilla Sucks Customer Reviews and Feedback

From Everything.Sucks

Connexity (formally Connexity Inc.) is a privately held Los Angeles operator of shopping web sites, including Shopzilla.com. Originally started as comparison shopping website Bizrate.com, the company changed its name to Shopzilla in 2004, and changed again to Connexity in 2014.Connexity operates websites serving consumers and retailers in the U.S., UK, French and German markets. The company is he

Reviews

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says

"I have been working at Connexity Cons: Low job security, Low quality of work"

Former Employee - Account Management says

"I worked at Connexity full-time for more than 3 years Cons: Career path is unclear and difficult to move up Not very challenging"

David Heenan says

"PayPal and billity are in collusion with this company. they offer items for sale, when you purchase the item (and pay with PayPal because you thought you were protected), the vendor sends you an item with a value of a few pence. When you complain they tell you you must return the item for a refund, however the postage is way more than the item is worth. When you ask PayPal to resolve the dispute they find against you and in favour of the fraudulent retailer. In this case Three Kindoms."

MrBbarreda says

"I placed an order for a aerator on Shopzima and they quickly took my money but after payment through Paypal I was dropped from their website. When I went back complain with Paypal they said there was nothing they could do. I never received a confirmation of payment or any information regarding my purchase other than from Paypal that the money was subtracted from my account. I tried to e-mail several times with no respond from Shopzima. I am in the process of trying to get my money back, but I think it is a lost cause. I wanted to put this review out so no one else falls prey to this company."

YaBoiHue says

"ThEy OpErAtE bOtS!"

Eshay Francois says

"I have been trying to ask questions about uploading my files onto this net work which was called Shopzilla and peculiarly now called Connexity. They took my $100 and never told me that my items didn’t qualify until I called them over 10 times due to the FACT that I could no longer login to the system. This one person team, told me oh sorry your items don’t qualify. Um, if my items didn’t qualify WHY did you take my money and why don’t you have a list of requirements? From my experience BAD BUSINESS and I don’t recommend it!"

Sam says

"This company is a total waste of time! No traffic, they terminate your account whenever they feel like, with no good reason. I compared them with other cse and I'm glad they did close my account cos that made me try others out and I don't regret it. Don't waste your time on this guys, they'll waste it! (your time)"

Yankeesalu Smith says

"As a merchant of shopzilla, Their CS don't answer our questions, don't respect their customers , without reason deleted our account , and which show on our google analytics only 30 clicks, but in shopzilla report there are more than 1000 clikcs, i wonder why, not only didn't they give us the answers , also deleted our account, my experience there is so bad, indeed a bad company and bad customer service, never go there any longer"

Chang Ted says

"I have sent 10+ emails to them via their ticket system, but never got any reply. There is a big problem in my account but I was fully ignored by them, oh one more thing, their tellphone number shown in their merchant page is a wrong no. I have deposited thousands $ but I just want to know how to get refund from them."

Trucknvans Sales says

"We have ROI tracker installed on our website. We showed 44 clicks in a two day period , Shopzilla says 1200 and costs us about $400. When questioning the discrepancy they claim they use affiliate sites to maximize our click throughs. When we asked for proof a list of vitors ip address something to substantiate there claims they do not give out that information. Then asked for these so called affiliate websites so I can see what came from them that info's not available either. I believe there product to be untrustworthy great idea but no return on investment."

Ben Bankhead says

"Dear merchant, As a matter of policy, Shopzilla reviews new accounts to ensure they meet certain standards of quality. Unfortunately, during our last review, your account was determined to be a bad fit. As a result, we have decided to discontinue your company's participation in our Merchant Listings Program, effective immediately. The terms and conditions of our Merchant Listings Program, as agreed by you on joining the Program, provide that either party may terminate participation in the Program at any time. Section 6 of the Merchant Listings Program provides in full: 6. Termination. If you are dissatisfied with the Merchant Program or with any of the terms and conditions contained herein, your sole and exclusive remedy is to terminate your participation by giving us written notice as provided below. Notwithstanding anything contained in this Agreement to the contrary, we may, in our sole discretion, suspend or terminate your account and/or discontinue your participation in the Merchant Program or any other Shopzilla service at any time. All decisions made by us in this matter will be final and you agree that we shall have no liability with respect to such decisions. No Merchant shall have any vested right or enforceable interest to participate in the Merchant Program. this is why they suck. would you invest hundreds of hours and money into a seller account that can and does just "up and quit" for no reason? They do this alot!!"

Liz Setiawan says

"After spending more than $1000+ within less than 1 month for PPC with Shopzilla.com, realized that barely 1% ROI conversion, actually not even traffic result. We decided to cancel our service with them. With $200 (credit balance) still left on our account we requested for refund. With so complicated refund request; Emails,Filled out form, send fax, called 3x, it's over a month but we still do not get our refund. Seeing how many people complaints on BBB, surprisingly they are still in business ? This genuine complaint is about Shopzilla.com in Los Angeles, CA - USA"

chris says

"I am trying to get into the personal protection business. I would like to sell items like: stun guns, pepper spray, personal alarms etc. Right now I only have stun guns. I listed one stun gun on shopzilla.com, registered as a seller, and pre paid $50 to their site. They cancelled my whole account within 24 hours. Their reason was "my product is not a good fit for shopzilla" I received no refund. There are 6 stun guns still listed on their site EXACTLY the same as the one I tried to list. And over 100 other stun guns as well. I have e-mailed them numerous times but nobody has told me why I was singled out. I even called them on the phone. The person I talked to said that wasn't their department but somebody would call me back. They never called. Experiencing this type of descrimination is new to me, and I don't like it. Especially since it was for no good reason. My stun gun was even a lower price than the ones already listed. I would never recommend shopzilla to anyone, and will never do business with them in the future. I would rate them no stars if I could."

bernice says

"Can find a lot of stuff there but does not respond promptly to customer."

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